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Mission Statement
Our
mission is to advance the general welfare and prosperity of the Greater
Hammondsport Area for the benefit of its citizens and all areas of its
business community. As we promote our area, we give particular
attention to the economic, civic, commercial, industrial, and
educational interests of the Hammondsport and Keuka Lake area.
Strategic Plan Vision
Over the next five
years, the Hammondsport Chamber of Commerce will…
·
Continually
provide excellent and responsive service and communications with its
members, its staff and board leadership, and the public.
·
Strive to
increase membership involvement in the programs and activities of the
organization.
·
Be proactive
in working with other organizations in the community to identify and
address issues of civic importance.
·
Support
positive economic development and business growth.
·
Utilize
membership investment funds and other revenue responsibly to achieve the
mission, vision, and objectives of the organization.
·
Align the
operations of the organization with standard business practices of
general business to conduct activities with honesty, integrity,
financial responsibility, and in accordance with the law. 
Focus Areas and Goals
Membership
Offer
programs, activities, and services to meet or exceed the needs and
expectations of the organization’s members.
Community
Strive to be
a leader in cooperation, collaboration and planning to promote a
positive quality of life and civic responsibility for the greater
Hammondsport area.
Business
Promote and
support the diverse business and industry throughout the towns of
Urbana, Pulteney, and Wayne including the promotion of tourism and
agricultural business.
Action Plan for Membership Objectives
1) Annually
survey the membership’s satisfaction with existing programs, activities,
and services and provide an opportunity for the development of
additional programs, activities, and services based on membership needs
and expectations.
Timeline: Complete
annually by March 31
Responsibility:
President, Board , Office Manager
2)
Focus on retention and recruitment to increase the total number of
member businesses by 5% each year.
Timeline: Review
strategies by Sept 1, annually
Responsibility:
Membership Committee, Board, Office manager
3)
Maintain communication with members:
a) Membership email, text, and fax communication as needed.
b) Bi-Monthly newsletter communication
c) Annual outline of Chamber programs, activities, and services.
(Program of Action)
d) Annual report (Annual Meeting)
Timeline: Ongoing –
evaluate annually with member survey
Responsibility:
President, Board, Office Manager
4) Ensure the responsible use of financial resources to maintain an
appropriate level of service to members now and into the future.
a) Membership investment and other general income will cover genera
membership expense and provide a $10,000 reserve during the 5 year
period of this plan.
b) Programs, activities, and other services will operate at a minimum
“break-even”.
c) Establish fundraising activities to supplement other revenue sources.
Timeline: Established
with annual budget process
Responsibility:
President, Treasurer, Budget Committee, Board
Action Plan
for Community Objectives
1)
Annually survey the membership’s satisfaction with existing Chamber
involvement in community activities and provide an opportunity for
assessment of Chamber leadership and/or support for additional
involvement.
Timeline: Complete
annually by March 1
Responsibility:
President, Board, Office manager
2)
Maintain active and visible participation in the community and a
continued positive perception of the Hammondsport Area Chamber of
Commerce.
Timeline: Ongoing
Responsibility:
President, Staff, Committees, and Board
3)
Establish and maintain direct relationships with government officials to
advocate for issues important to the business community.
Timeline: Ongoing
Responsibility:
President, Office Manager, and Board
4)
Continue to support community-wide enhancement to include at minimum,
prioritized projects (such as the Main Street Grant Project), and
determination of organizational involvement and a supporting funding
strategy.
Timeline: ongoing
involvement and timeline to be determined by plan
Responsibility: Main St.
Grant Committee, and Board of Directors
5)
Operate the Hammondsport Visitor Center to promote information about the
community for visitors and residents. The Center’s operation will be
self sufficient.
Timeline: Ongoing –
specific future needs to be established
Responsibility:
President, Visitor Center manager, Board
6)
Promote the tourism opportunities in the Hammondsport Area in
partnership with other tourism- focused organizations throughout the
region (such as other Chambers of Commerce and Steuben County Conference
and Visitors Bureau).
Timeline: Ongoing
Responsibility:
President, Board of Directors
7)
Support efforts to maintain and improve the quality of life in the
region through existing civic, community, educational, and charitable
organizations.
Timeline: Ongoing
Responsibility: President, Board of Directors
8)
Construct and operate the Hammondsport Community Room on the 2nd
floor of the Chamber of Commerce Building. This space will be operated
so that it provides revenues sufficient to cover its overhead and future
enhancements.
Timeline: Construction
completed by Aug. 2012
Responsibility: Main St.
Grant Committee, Board, Community Room Committee
Action Plan
for Business Objectives
1)
Annually survey the membership’s satisfaction with existing Chamber
involvement in economic development activities and provide an
opportunity for assessment of Chamber leadership and/or support for
additional involvement.
Timeline: Complete
annually by March
Responsibility:
President, Board, Office Manager
2)
Support business retention and expansion as well as recruitment through
positive
partnerships with organizations, such as:
a) Other area Chambers of Commerce
b) Steuben County Conference and Visitors Bureau.
c) Steuben I.D.A.
d) Municipalities of the greater Hammondsport area.
Timeline: Ongoing
Responsibility:
President, SCCVB representative, Office Manager, and Board
3)
Continue to recognize the importance of agriculture in our local economy
and regional heritage and implement programs to support these
specialized businesses.
Timeline: Ongoing
Responsibility: Board, Ad
Hoc Committees
4)
Provide opportunities for education on issues, workforce training,
services, and programs to support local business. These activities will
include:
a) Periodic economic development forum with specific topics.
b) Annual Business Recognition and Awards
c) Periodic membership meetings on topics of interest to business and/or
business- related seminars and educational offerings
Timeline: Ongoing
Responsibility:
President, Office manager, Board, and Ad Hoc Committees
5) Develop a plan (including projects and events) to market the Greater
Hammondsport Area.
Timeline: During the budget process annually.
Responsibility: Pres.,
Board, Budget Comm., project/event committees.
Click here for
a printable Membership Application.
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